Client Concierge Services

For All SSS Clients

Concierge Services | Smith Sawyer Smith

A major crisis can hit a company or organization at any time. Some examples would be a child may drown in the pool of a hotel or apartment complex, an owner of a business may be arrested for sexual abuse, one of your employees is killed on a construction job site, a faulty electrical wire started a fire and destroyed your building and other businesses on the same block, a bomb threat at your place of business or one of driver’s kill’s a pedestrian with a company truck. The moment word gets out, the media outlets will be calling or will appear at your business looking for comments. Then what would you do or say?

The Smith Sawyer Smith Agency (SSS) strongly believes if a crisis strikes one of our clients, it is imperative they are prepared to act quickly and professionally. Therefore, our client’s public relations strategy should include a “Crisis Management Plan” for managing crisis and emergency situations to help manage the damage control and mitigate the situation. Additionally, and most importantly, help protect their greatest asset…. Their Reputation!

One of the “Client Concierge Services” The Smith Sawyer Smith Agency offers to our clients, is work with them to create a “Crisis Management Plan” that outlines the duties and responsibilities of the business or organization in the event of a crisis or emergency. It will include three components. Emergency Notification, Emergency Response Team and Crisis Management Team.

Talk to one of our friendly Insurance Portfolio Advisors to learn more about how this important “Client Concierge Service” can benefit you and your business.

The “Experience Modification Factor”, or EMod for short, is an important component of your workers compensation insurance. The EMod compares your company’s loss history to similar companies across the country with the same Workers Comp class codes. If your company has a better than average EMod compared to the similar companies, it helps lower your annual Workers Comp premium. If it’s worse than average, you pay extra in annual premium. Therefore, we firmly believe what “Gets Measured, Gets Managed” to help keep your insurance premiums down.

At the Smith Sawyer Smith Agency (SSS), we want to work together in order to help you better understand your EMod and exactly how it affects the Workers Comp premium you pay every year. We take your company’s complicated National Council of Compensation (NCCI) EMod Worksheet and turn it into an easy to understand report so you know what is taking place with your EMod. As your Insurance Advisor, we then assist you in developing a well thought out plan for the future. If your EMod is better than the average, we work with you to help keep it that way. If it’s worse, we can assist you in developing a well thought out multi-year plan to move your EMod below the average. As a result, it will help your company’s bottom line.

Talk to one of our friendly Insurance Portfolio Advisors to learn more about how this important “Client Concierge Service” can benefit you and your business.

Loss Control programs help you minimize the financial impact by identifying, evaluating and providing controlled measures to combat the risks they impose. How your business controls and manages losses affect’s the safety of your employees (including drivers), customers and visitors at your place of business. Additionally, it effects your productivity and most importantly your name and the reputation of your business.

The Smith Sawyer Smith Agency (SSS), along with our insurance company partners, provide high-quality and valuable Loss Control Services as part of our “Client Concierge Services” we offer to our clients. We can customize effective cost-reduction and loss-reduction solutions for your business. The implementation of a realistic and consistently enforced Loss Control Programs will assist you in managing the risks you are exposed to and will keep your business running smoothly. We believe “What Gets Measured, Gets Managed”.

While fire and crime are often the most obvious dangers, our team has resources for these and many more preventative measures to help protect your property. By evaluating sprinkler systems, estimating replacement costs, and helping you create a business continuity plan, you can be more prepared for how to protect your business and how to recover when a disaster occurs.

The need for cyber risk management is also growing, and Loss Control Services can help make your data security management a priority. These types of claims can sometimes result in costly legal issues, so we’re dedicated to helping you protect your business’s reputation.

Talk to one of our friendly Insurance Portfolio Advisors to learn more about how this important “Client Concierge Service” can benefit you and your business.

The Smith Sawyer Smith Agency (SSS) understands a business’s most asset is their reputation. We along with our insurance company partners take an active role to assist our clients in providing a safe environment for employees, customers, guests and even the owners at their business.

Nearly three million fatal and nonfatal injuries and illnesses occur each year at the workplace. Therefore, we believe it’s imperative to assist our clients in creating and implementing safety programs to help protect individuals at your business, reduce claims and better manage overall costs of the claims.

Creating a culture of safety is one of the most important investments a business can make. Promoting a safe environment keeps individual’s safe and your insurance costs down. We believe working closely with our clients and their employees is an important part of building and managing a culture of workplace safety. Our knowledge of safety, combined with our insurance company’s extensive knowledge of and continued training in federal and state laws and regulations, will become an invaluable asset to your business.

Being proactive with safe business practices and complying with evolving industry regulations is critical in the workplace and the business’s reputation. It also warrants a reliable and experienced Insurance Agency to represent you when that bad day of a claim happens. This is the time you will need peace of mind and know you are in good hands with SSS working for you.

Talk to one of our friendly Insurance Portfolio Advisors to learn more about how this important “Client Concierge Service” can benefit you and your business.

The Smith Sawyer Smith Agency

The Smith Sawyer Smith Agency, LLC

 

729 Main Street
Rochester, IN 46975