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Amazing company with which to work. I've had the pleasure of working with both Kendra and Sheena, and both have bent over backwards to provide top-notch customer service! Sheena has practically walked through fire to help me clean up a mess neither of us has made. If you're considering finding a new insurance agency, run to Smith Sawyer Smith!!!!!!!!!!!!
Lisa A. Google
I highly recommend securing insurance through this agency. They excel in prompt service, finding optimal policies, and showing genuine care for their customers. Their responsiveness and thoroughness in addressing queries truly stand out.
Said Ali Google
Everyone at this agency is always so nice and helpful. I have worked with several different people over the 16 years I have done business with them. I love that when I need to file a claim they always do the work for me. I called with a problem with my billing and they helped clear it up right away. No matter what I need they always seem to be able to help. Also when my insurance policy increased, they asked if they search for a cheaper option and saved us a lot of money! They are the best!
Kimberly Showman Google
They go above and beyond in helping us stay current in all of our demanding business insurance needs. Thank you to the team at Smith Sawyer Smith Agency.
Frank Nesti Google
Saine-Summers Insurance (The Smith Sawyer Smith Agency) has been responsible for my insurance needs for over 20 years and within that timeframe has come to my rescue on numerous occasions. These situations were handled with enthusiasm, persistence and determination. I sincerely appreciate the efficient, gracious service and the level of detail and accountability you have demonstrated on each of my transactions. I could not be more satisfied with your work and look forward to continuing this relationship for another 20 years.
Trudy Judge Retired, Personal Lines Client
I would like to take a moment to thank Missy Young for her efforts in setting up my new insurance policy. I’ve been a customer at The Smith Sawyer Smith Agency for the past 19 years and I have not experienced the pleasantries that I have since I have been working with Missy. I have purchased two motorcycles in the past few weeks and Missy set my policies up with ease and helped to guide me through proper procedures and provide me with the best coverage for the best dollar amount. When I first called regarding this coverage, she was very helpful and knowledgeable regarding my request. The quote was prepared quickly and thoroughly. Her communication was spot on in regards to our phone conversation and documents following the initial conversation. I’m very pleased with the service Missy has provided and I must say, I am considering consolidating all my policies with her and their office. It is a pleasure to do business with such a person as she is. So once again, I would like to thank Missy and the agency for all their efforts in setting things up for me. I appreciate it greatly. I look forward to working with her more in the future.
Michael Shepherd Semi-Retired, Personal Lines Client
Very professional! Ruaa definitely knows her stuff. Takes care of her clients with the best insurance quotes! Highly recommend 10 /10 stars!
Abdulla Aljabaly Google
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729 Main Street Rochester, IN 46975
Phone: (574) 223-2166
Fax: (574) 223-8713
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