Testimonials

Amazing company with which to work. I've had the pleasure of working with both Kendra and Sheena, and both have bent over backwards to provide top-notch customer service! Sheena has practically walked through fire to help me clean up a mess neither of us has made. If you're considering finding a new insurance agency, run to Smith Sawyer Smith!!!!!!!!!!!!

Lisa A.
Google

I highly recommend securing insurance through this agency. They excel in prompt service, finding optimal policies, and showing genuine care for their customers. Their responsiveness and thoroughness in addressing queries truly stand out.

Said Ali
Google

5/5 stars for Crystal! I am new to permanent makeup industry and Crystal helped me get quotes from several insurance companies. She made it super easy, hassle free, got a great price with a reputable company. Additionally she is always quick to respond to all of my questions. Thank you so much Crystal for your help, professionalism, and excellent customer service.

Katie Miao
Google

They go above and beyond in helping us stay current in all of our demanding business insurance needs. Thank you to the team at Smith Sawyer Smith Agency.

Frank Nesti
Google

Saine-Summers Insurance (The Smith Sawyer Smith Agency) has been responsible for my insurance needs for over 20 years and within that timeframe has come to my rescue on numerous occasions. These situations were handled with enthusiasm, persistence and determination. I sincerely appreciate the efficient, gracious service and the level of detail and accountability you have demonstrated on each of my transactions. I could not be more satisfied with your work and look forward to continuing this relationship for another 20 years.

Trudy Judge
Retired, Personal Lines Client

I would like to take a moment to thank Missy Young for her efforts in setting up my new insurance policy. I’ve been a customer at The Smith Sawyer Smith Agency for the past 19 years and I have not experienced the pleasantries that I have since I have been working with Missy. I have purchased two motorcycles in the past few weeks and Missy set my policies up with ease and helped to guide me through proper procedures and provide me with the best coverage for the best dollar amount. When I first called regarding this coverage, she was very helpful and knowledgeable regarding my request. The quote was prepared quickly and thoroughly. Her communication was spot on in regards to our phone conversation and documents following the initial conversation. I’m very pleased with the service Missy has provided and I must say, I am considering consolidating all my policies with her and their office. It is a pleasure to do business with such a person as she is. So once again, I would like to thank Missy and the agency for all their efforts in setting things up for me. I appreciate it greatly. I look forward to working with her more in the future.

Michael Shepherd
Semi-Retired, Personal Lines Client

Very professional! Ruaa definitely knows her stuff. Takes care of her clients with the best insurance quotes! Highly recommend 10 /10 stars!

Abdulla Aljabaly
Google

The Smith Sawyer Smith Agency

The Smith Sawyer Smith Agency, LLC

 

729 Main Street
Rochester, IN 46975