Meet the Team

The Smith, Sawyer & Smith Family

We have been able to maintain the family agency culture, but we never stop striving to be a leader in our industry by being at the forefront of technology and business practices. Our growth and culture can be contributed to five main tenets:
1. Client trust in the SSS brand
2. Agency culture that is dedicated to the client and each other
3. Empowering our people to become the best professionals in the industry
4. Always treat our clients with professional, honest and fast service with integrity
5. Insure our client’s business as if it was our own


Rochester Office


Ryan L. Zimpleman

Ryan L. Zimpleman, MSM

Agency Managing Principal

Direct:
States Licensed In:

Ryan has been the catalyst that has enabled The Smith Sawyer Smith Agency to ascend to one of the most dynamic independent insurance agencies in the Midwest. Since his arrival in 2012, the agency has expanded from a regional agency with one location into an expanding national agency with five locations and agents in a multitude of states that writes insurance in 48 states.

Ryan Graduated Butler University with a B.S. in International Business Management and started his career in the financial services industry in 2001. Ryan Joined the United States Army after 9/11 and has since deployed around the world as a member of the Special Forces “Green Berets” with two tours in Afghanistan. Ryan joined Smith Sawyer Smith in 2012 as Principal and earned his Masters in Management from the American College in 2014. His leadership philosophy of “leading from the front” coupled with his tenacious competitive edge has helped mold Smith Sawyer Smith’s culture into what is today.

Ryan is married to his wife Lisa and they four wonderful, but very different, children. If Ryan is not in the office or on military duty, you will most likely find him at one of the kids’ various sports events.

Organizations
  • Independent Insurance Agents of Indiana (Big I) – Executive Committee
  • Fulton County Councilman, Indiana
  • Butler University Alumni Association
  • Freemasons
  • Special Forces Association
  • American Legion
  • Veteran of Foreign Wars (VFW)
Honors & Awards
  • Independent Insurance Agents of Indiana Agency of the Year 2012
  • Caston High School Distinguished Alumni
  • Penn Mutual Center for Veterans Affairs Scholarship Recipient
  • U.S. Army Bronze Star with Oak Leaf Cluster
  • U.S. Army Commendation with Valor Device
  • NCAA 1-AA Football All American
Favorite Quote

"Fortis Fortuna Adiuvat" – God favors the bold

Ryan L. Zimpleman, MSM

Agency Managing Principal
Mart Smith

Mart Smith

Agency Managing Principal

Direct: (574) 223-0661
States Licensed In: All except HI & AK

Professional: Mart began his insurance career in 1973 when he joined the family business. He started immediately in the sales and marketing department but was also asked to learn and run the bookkeeping department. His father also thought that all good insurance agents should know and understand the claims process so Mart was also heavily engaged in handling claims. Mart has also spent years in service and support of the Independent Insurance Agents of Indiana serving on the State Board of Directors and also serving as Chairman of several committees.

Personal: Mart’s father was also a big proponent of giving back to the community and Mart has continued that belief. Mart served on the Rochester School Board for 20 years, is a Past President of the Rochester Chamber of Commerce and has served two terms as President of the Rochester Kiwanis Club. Today, Mart is serving his 12th year on the Rochester City Council, is the Vice President of the Fulton County Council on Aging and is the President of the Fulton County Promise Indiana (an organization that helps all county students create and build a 529 account to help make secondary education a reality). When not working or serving his community Mart spends as many hours as possible with his two children and seven grandchildren doing whatever they think is important.

Favorite Quote

"Our happiness depends on the habit of mind we cultivate. So practice happy thinking every day. Cultivate the merry heart, develop the happiness habit and life will become a continual feast." - Norman Vincent Peale

Mart Smith

Agency Managing Principal
Ron Smith

Ron Smith

Principal Emeritus

Direct: (765) 860-8390
States Licensed In: IN

Professional: Ron served for many years as the Principal of The Smith Sawyer Smith Agency. While presiding, he also served as president of both the Independent Insurance Agents of Indiana (IIAI) and Independent Insurance Agents and Brokers of America (IIABA) organizations. In his time as the Agency Principal, he had a helping hand in taking the agency to new heights within the local community as well as on a national scale. Ron is still a friendly face around the office where he spends his time assisting the next generation of agency influencers.

Personal: Ron is a graduate of Indiana University. He is married to long-time partner, Maurine Smith and they share one son together, Craig. Craig and his wife, Molly, have blessed Ron with four grandchildren to keep him on his toes. Ron enjoys spending time with his beautiful family and on the golf links.

Favorite Quote

"Do unto others as you would have them do unto you" - Luke 6:31

Ron Smith

Principal Emeritus

Rob Sawyer

Insurance Portfolio Advisor

Direct: (574) 223-0664
States Licensed In: IN

Professional: Rob graduated with honors from Texas Christian University. With a BBA degree, he was hired by Pepsi and quickly promoted to Marketing Manager in the Dallas area. An opportunity arose in 1987 for him to join the family business here at Smith, Sawyer, & Smith. Serving in many capacities at the agency through the years, he is now a full time producer as well as owner. Rob has represented Smith, Sawyer, & Smith within the Independent Insurance Association serving as local chairman and Junior Golf Classic director. He also served on the Young Agents and Legislative committees for the Indiana Big "I" as well as Agents Advisory Council for Liberty Mutual.

Staying active in the community has always been important to Rob as past president of the Chamber of Commerce and Kiwanis Club. He served on the Boards of United Way and the American Cancer Society. Rob was a participant of the initial Fulton County Leadership Academy and proud of the role it has played in the Rochester community through the years.

Personal: Any family activity is enjoyable to Rob, whether that was coaching Little League or attending volleyball tournaments in the past to current extended family trips to sporting events or the beach. Both kids are older now and pursuing professions in the medical field. Rob and wife, Beth, enjoy bike rides, church functions, and cookouts with friends. Rob comes from a large family of golfers, so please contact him and give him a reason to tee it up.

Favorite Quote

Golden Rule - "Do unto others as you would have them do unto you."

Rob Sawyer

Insurance Portfolio Advisor
Julie Lehman

Julie Lehman

Agency Office Manager/IT

Direct: (574) 223-0677
States Licensed In: IN

Professional: Julie began her insurance career with The Smith Sawyer Smith Agency in 1986. She holds an Indiana Property & Casualty Insurance License.

Personal: Julie and her husband reside in Rochester, Indiana. They enjoy spending time on the lake and traveling with family and friends.

Favorite Quote

"Don’t stress. Do your best. Forget the rest."

Julie Lehman

Agency Office Manager/IT
Megan Semonis

Megan Semonis

Agency Development Manager & Operations Specialist

Direct: (574) 223-0671
States Licensed In: IN, MI

Professional: Megan graduated from Purdue University in 2009 with a degree in Financial Counseling & Planning. She began her career in the financial services industry with a national financial planning firm, but found her true calling to risk management when she joined The Smith Sawyer Smith Agency in 2012.

Megan has served the agency in a variety of roles over the years, creating a well-rounded depth of knowledge for her current agency development role, where she manages workflow, staff training, standard operating procedures, billing coordination, and carrier relations for the agency.

Personal: Megan and her family live in Bourbon, Indiana, where they are actively involved in the United Pentecostal Church. Megan is a worship leader on the music team and teaches a Sunday School Class for Junior High Teens. In their spare time, Megan and her family enjoy spending time together outdoors, often fishing, laughing around a bonfire, or driving tractors on their hobby farm.

Favorite Quote

"Trust in the Lord with all thine heart; and lean not unto thine own understanding. In all thy ways acknowledge him, and he shall direct thy paths." – Proverbs 3:5-6

Megan Semonis

Agency Development Manager & Operations Specialist
Stacy Robinson

Stacy Robinson

CL Team Lead & Insurance Portfolio Advisor

Direct: (574) 223-0678
States Licensed In: IN, IL

Professional: Stacy graduated from Purdue University in 2013 and joined The Smith Sawyer Smith Agency the same year, originally as the receptionist for the office. She quickly changed roles, filling the need for a personal lines service representative. Stacy later became the director of the farm and agribusiness department, which allowed her to return to her roots, as the sixth generation in her family to have a career in an ag-related field. In addition to farms, she is a part of the commercial lines services team, and manages the surety division. In late 2018, with the acquisition of a Chicago based agency, Stacy took the lead as the account executive for the commercial business.

Personal: Stacy finds her joy at home with her husband and son. She spends the warmer months outside in her garden, and carries on the lessons her mother taught her of raising a garden and canning foods. Stacy is active is the Marshall County 4-H program as the Advisor of the 4-H Jr. Leaders.

Favorite Quote

"Do nothing out of selfish ambition or vain conceit. Rather, in humility, value others above yourselves." Philippians 2:3 (NIV)

Stacy Robinson

CL Team Lead & Insurance Portfolio Advisor
Lisa Fred

Lisa Fred

Commercial Line Customer Service Agent

Direct: (574) 223-0670
States Licensed In: IN

Professional: Lisa began her insurance carrier working in personal lines in 2017 and moved over to commercial lines in 2018. In March of 2019, Lisa took over the handling of renewing commercial accounts and making sure all renewals are processed in a timely manner.

Personal: Lisa resides in Rochester, Indiana with her husband and two daughters. Lisa’s husband works on the family dairy farm that has been family-operated for over 100 years. Her two daughters are a great help in the family garden that is planted every year.

Lisa Fred

Commercial Line Customer Service Agent
Alex Howdeshell

Alex Howdeshell

Commercial Line Customer Service Agent

Direct: (574) 835-6749
States Licensed In: IN

Professional: Alex began his insurance career in January 2017. He joined the agency as an Agent Producer where he managed a book of business. Alex then transitioned and started splitting his time on the Commercial Lines Team as an Account Marketer. His primary responsibilities are providing Risk Mitigating and Risk Transfer services for Commercial and Agricultural entities. Alex works on the Large Commercial Team to provide the best service for complex accounts.

Personal: Alex Graduated from Indiana State University with a bachelors degree in Risk Management Insurance. During his time at ISU, Alex participated in Gamma Iota Sigma, an insurance fraternal organization, where he took part in educational conferences, networked with industry professionals and interviewed for internships. In the summer of 2016, Alex interned with FCCI, a regional insurance carrier, where he worked in various departments including: Underwriting, Claims, Risk Control and Product Development. Alex returned to his hometown of Rochester, Indiana and began working for The Smith Sawyer Smith Agency. Alex enjoys being involved in his community through his church, being apart of Rotary Club, coaching soccer and volunteering with service projects.

Favorite Quote

"Blessed are those who find wisdom, those who gain understanding" – Proverbs 3:13

Alex Howdeshell

Commercial Line Customer Service Agent
Sheena Bitterling

Sheena Bitterling

Commercial Line Customer Service Agent

Direct: (574) 223-0662
States Licensed In: IN

Professional: Sheena received her Bachelor of Arts degree from Manchester University in 2010 and began her insurance career in June of 2019. She received her Indiana Property & Casualty Insurance License in August of 2019. She began as a claims specialist with our agency before transitioning to the commercial lines marketing team. Sheena currently serves as a commercial lines marketer and account manager.

Personal: Sheena and her family reside in Northern Indiana. She and her husband, Clay, are always active with their 3 children, Evelyn, Emmett, and Solomon. Sheena is an active member of her community and can be seen at several local events throughout her county. She enjoys spending time with her family, gardening, volunteer work, and participating in physical fitness activities.

Favorite Quote

"Look in the mirror; that’s your competition."

Sheena Bitterling

Commercial Line Customer Service Agent
Katlyn Lee

Katlyn Lee

Commercial Line Customer Service Agent

Direct: (574) 223-0680
States Licensed In: IN

Professional: Katlyn began her insurance career in early February 2020. She started her career as the head of the Claim Department for The Smith Sawyer Smith Agency where she serviced individuals who had suffered loss and consulted them through the claim process in a timely manner. After giving up the reins as Claim Director, she transitioned into the Commercial Line Service Team where her primary responsibilities included gathering client data and marketing accounts across our various carrier markets, ensuring clients were offered the best coverage with the best price. Katlyn is now working with Agency Principals to build out the Inside Sales Program, offering the same great service our clients have come to know in an innovative way.

Personal: Katlyn is a May ‘19 graduate of Purdue University and spent 6 months immediately following graduation living in Denver, Colorado. While in Colorado, she enjoyed hiking and camping in the heart of the Rockies. After returning to her home state of Indiana, she has enjoyed time with her family and 10-year-old Cockapoo, Cane. Katlyn is jumping into community involvement and enjoys spending time on the lake, tending to her succulent garden, and hammocking anywhere with a nice view.

Favorite Quote

"If life were predictable, it would cease to be life and be without flavor." – Eleanor Roosevelt

Katlyn Lee

Commercial Line Customer Service Agent
Brandie Cottrill

Brandie Cottrill

Commercial Line Customer Service Agent

Direct: (574) 223-0669
States Licensed In: IN

Professional: Brandie was a homemaker for many years. When she entered the workforce she worked in a customer service role for a local business. She served there for many years. She made the career change in 2018, joined the Smith Sawyer family, and became licensed in the state of Indiana. Her daily responsibilities include servicing accounts via submitting endorsements on behalf of the insured, generating Certificates of Insurance, and working out billing issues. Brandie has also trained multiple newer employees within her department.

Personal: Brandie resides with her husband and three children in northern Indiana. Brandie and her husband pastor a church in their local town. Brandie is heavily involved with ministry. She has a passion to help people develop and grow. Brandies goal is to shine the light of Jesus everyday.

Favorite Quote

"It is well with my soul."

Brandie Cottrill

Commercial Line Customer Service Agent
Tiffany Rimpler

Tiffany Rimpler

Commercial Line Customer Service Agent

Direct: (574) 223-0663
States Licensed In: IN

Professional: Tiffany hired in with the Agency in early October 2020. She was originally brought on to help service accounts via submitting endorsements, generating Certificates of Insurance, and helping insured's with billing problems. After showing the aptitude to learn quickly, she was transitioned into the Commercial Line Marketing team where she handles the marketing of our new buisness accounts ensuring that our insureds are fully covered in the event of a loss. Tiffany works in tandem with executive officers from our Commercial accounts and underwriters making precise judgements on what coverages are needed to best suit the account.

Personal: Tiffany has experience working as a Medical Assistant in Winamac where she helped patients by taking blood pressure, noting symptoms, and explaining treatment options. She then switched gears, becoming a Pre-School Teacher within her community where she taught upwards of 20 students at a time. Tiffany is a mother to three beautiful children with ages ranging between 7-16 years old. In her time away from the office, she stays busy toting each child to their various practices, games, and matches. She has been married to her Husband, Garret, for 8 wonderful years. In between toting her children to their sporting events, her family enjoys spending time outdoors camping around the state of Indiana.

Favorite Quote

"A beautiful day begins with a beautiful mindset."

Tiffany Rimpler

Commercial Line Customer Service Agent
Beth Copley

Beth Copley

Commercial Line Customer Service Agent

Direct:
States Licensed In:

Professional: Beth is the "new kid on the block" at Smith Sawyer Smith, coming on board in November of 2020 where she is in training with the Commercial Lines team and will receive her State of Indiana license. Beth has a longstanding history of working in the medical field with a strong customer service background and, in more recent years, a focus on medical coding.

Personal: Beth and her husband reside in North Central Indiana where they have both been fortunate to have served their community in philanthropic/service organizations and have participated in many community projects. They enjoy spending time with their three grown children and are happily adjusting to being "empty-nesters" with their busy hobby of bringing Goldendoodle puppies into the world. They also enjoy boating on their local lake and travel.

Favorite Quote

"To everything there is a season, and a time for every purpose under heaven." - Ecclesiastes 3:1

Beth Copley

Commercial Line Customer Service Agent
Angie Notz

Angie Notz

Personal Line Customer Service Agent

Direct: (574) 223-0679
States Licensed In: IN

Professional: Angie began her insurance career after spending 8 years working as a secretary for the Rochester Community School Corporation. Prior to that, she had the privilege of being a stay-at-home mom for 10 years. She first received her Indiana Property & Casualty Insurance License in June of 2014 while working with The Smith Sawyer Smith Agency.

Personal: Angie and her husband reside in Rochester, Indiana. She stays very busy volunteering in the community and spending time with her husband, Joe, and their 2 grown sons, Landon and AJ.

Favorite Quote

"Be Stronger than the Storm."

Angie Notz

Personal Line Customer Service Agent
Shanon Corn

Shanon Corn

Personal Line Customer Service Agent

Direct: (574) 223-0674
States Licensed In: IN

Professional: Shanon has worked with The Smith Sawyer Smith Agency for 4 years. She enjoys talking with, getting to know clients and helping to provide them with their insurance needs. Prior to this she worked in the Rochester Community School Corporation helping children with special needs for 13 years.

Personal: Shanon was born and raised in Rochester, IN. Her pride and joy is her family; her son, Seth and daughter, Shaylee and their families. She has recently become "Nana" and is loving it! Shanon enjoys planting flowers in the springtime and spending time outdoors as well.

Favorite Quote

"Find joy in everything you do."

Shanon Corn

Personal Line Customer Service Agent
Hillary Tilden

Hillary Tilden

Personal Line Customer Service Agent

Direct: (574) 223-0673
States Licensed In: IN

Professional: Hillary hired in with the Agency in August 2020. She joined the Personal Lines team as a Customer Service Representative and her general duties include remarketing all Personal Line accounts for the Rochester location ensuring our insureds receive the best coverage selection for the most competitive price. Hillary also helps in servicing our existing accounts by submitting endorsement changes and working through billing issues/options. Hillary works directly with our client base via walk-in appointments and through telecommunication methods. She is very excited to expand her knowledge within the ever-changing Insurance industry in order to help our insureds gain peace of mind around protecting their most precious assets.

Personal: Hillary is a 2011 Ball State graduate with a Bachelors of Science in Psychology. She then went on to Graduate School in pursuit of a Masters degree in Clinical/Mental Health Counseling from Grace College. Hillary has experience managing a very successful local eatery for over 10 years. She also has over 5 years of experience working as a Social Worker with the Department of Child Services. In her free time, Hillary enjoys gaining knowledge through reading various genres. She enjoys spending time outdoors and camping with her family.

Hillary Tilden

Personal Line Customer Service Agent
Crystal Fox

Crystal Fox

Claims Manager/Commercial Line Customer Service Agent

Direct: (574) 223-0666
States Licensed In: IN

Professional: Crystal joined the Smith Sawyer Smith family in October, 2020. She is starting in the claims department before transitioning onto the Commercial Lines Service Team. Before joining the Commercial Lines Service Team, Crystal is aggressively studying for her insurance license to become an agent in the state of Indiana.

Personal: Crystal graduated from Indiana University-Purdue University, Indianapolis with a Bachelor’s Degree in Communication Studies and a Certificate in Journalism. She loves being at home with her husband, Jeremy, and their dog, Leo, a miniature dachshund. In her spare time, Crystal enjoys reading, baking and being with friends and family.

Favorite Quote

"When you fail to plan, you plan to fail." - Me

Crystal Fox

Claims Manager/Commercial Line Customer Service Agent
Angie Douglass

Angie Douglass

Director of First Impressions/Licensing Coordinator

Direct: (574) 223-2166

Professional: Angie came to Smith Sawyer Smith in January of 2018. She is the first person to greet you. She is happy to get you to the right person to take care of your needs.

Personal: Angie and husband Neil of 40 years live in the Grass Creek area on their family farm. They have 3 married daughters and 6 grandchildren which keeps her busy with school and sporting events.

She is a member of the Lucerne Christian Church, where she teaches Sunday School. She enjoys gardening, sewing and helps with the farming.

Angie Douglass

Director of First Impressions/Licensing Coordinator
Kendra Chudzynski

Kendra Chudzynski

Insurance Portfolio Advisor & Healthcare Specialist

Direct: (574) 223-0668
States Licensed In:

Professional: Kendra began her insurance career with Smith, Sawyer and Smith in 1994. She is a full-service agent and works with all lines of insurance: personal, commercial, farm, life, health and annuities.

Kendra strives to build lasting relationships with her clients and to provide insurance for a lifetime. She values her role as a producer as it allows her to be a trusted advisor and an advocate for her clients.

Personal: Kendra and her husband Dan live in Rochester and have two grown children, Ryan and Kiley. Kendra is an active volunteer in the local community and she currently serves on the board of directors for the Fulton County Chamber of Commerce, the Rochester Kiwanis Club and Fulton County Council on Aging.

Favorite Quote

"There are three ways to ultimate success: The first way is to be kind. The second way is to be kind. The third way is to be kind." - Fred Rogers

Kendra Chudzynski

Insurance Portfolio Advisor & Healthcare Specialist

Peru Office


Terry Smith

Terry Smith

Insurance Portfolio Advisor

Direct: (574) 224-2108
States Licensed In:

Professional: Terry grew up in Peru, IN and graduated from Peru High School where he was captain of the golf and basketball team. He then graduated from Hanover college with a Bachelor of Arts degree while continuing his golf career.

After college, Terry went to Michigan to manage a golf course. While Terry enjoyed his time there, he wanted to come back to his hometown. He found a job at a different insurance agency and really enjoyed the insurance industry. In 2017, Terry accepted an opportunity to head the Peru office. He has now been enjoying the insurance industry doing mostly commercial and personal lines. He also has his life and health license to help the insured’s full needs.

After coming back to Peru, Terry also wanted to get involved in the community. He sits on the Harvesting Capabilities Park Board, Miami County YMCA Board, and is in line to become Rotary President in July of 2019. Terry is also the eighth grade boy’s basketball head coach.

Personal: During his limited free time, Terry enjoys golfing where he is a member at Rock Hollow. He also enjoys grilling during the summer nights. If he is not doing the cooking, he and is fiancé like to go around northern Indiana trying different restaurants. Terry is set to get married in September of 2019.

Terry Smith

Insurance Portfolio Advisor
Mike Saine

Mike Saine

Insurance Portfolio Advisor

Direct: (765) 863-7138
States Licensed In:

Professional: BA University of South Florida 1971: USAF 1971 -1978; English teacher at Peru High School 1973-1978: agent for Kessler-Westcott from 1978 to 1984; purchased Kessler-Westcott in 1984 and partnered with Summers Agency in 1984; Presently transferring property casualty book ownership to Smith, Sawyer, Smith while continuing book of life, health, accident related coverage. Mentoring young Smith Sawyer Smith personnel during transition. Entire insurance career as an Independent Insurance agent and agency.

Personal: Married to wife Elizabeth for 47 years. Three college graduates of this marriage: Katie Elizabeth, Karlie Marie and Quinn Michael. Two grandsons Alex and BB. Life long tennis career includes national level play, collegiate play and high school coach for, depending upon how counted, at least 48 years. Avid reader from the Bible to history to an assortment of topics.

Favorite Quote

"It's all political."

Mike Saine

Insurance Portfolio Advisor
Michelle Burrow

Michelle Burrow

Commercial Line Customer Service Agent

Direct: (574) 224-2106
States Licensed In: IN

Professional: Michelle started her insurance career after spending 12 years working as the Administrative Assistant for a financial advisor with Ameriprise Financial. She first received her Indiana Property & Casualty/Life & Health Insurance Licenses in 2012 while working with The Smith Sawyer Smith Agency.

Personal: Michelle resides in Peru, Indiana with her fiancé, Greg, and her youngest daughter, Audrey. Michelle stays busy volunteering at the local YMCA and spending time with her family; including her two older children, David and Blakley. In her free time, Michelle enjoys reading and crocheting.

Favorite Quote

"Things turn out best for the people who make the best of the way things turn out."

Michelle Burrow

Commercial Line Customer Service Agent
Camille Swisher

Camille Swisher

Personal Line Customer Service Agent

Direct: (574) 224-2107
States Licensed In: IN

Professional: Camille became interested in the insurance industry because of its ever-changing landscape and the challenge it provides. She obtained her Indiana Property & Casualty Insurance license in January 1995 and has worked in Personal Lines her entire career.

Personal: Camille resides in Kokomo, Indiana with her husband, Tim. They have five children between the two of them and three beautiful grandchildren – Madelynn, age 4; Kylo, 3 months and Callie, 3 months. Needless to say, they keep them very busy. When not entertaining the grandkids, Camille is very involved with the Indiana Order of the Eastern Star, a fraternal organization dedicated to charity.

Favorite Quote

"The enemy will try to limit your praying because he knows your praying will limit him."

Camille Swisher

Personal Line Customer Service Agent
Missy Young

Missy Young

Personal Line Customer Service Agent

Direct: (574) 224-2110
States Licensed In: IN

Professional: Missy began her insurance career in the Spring of 2019. She has a positive attitude that assists in establishing and maintaining client relationships. Prior to working in insurance, Missy was a paraprofessional for Caston Elementary School & Blair Pointe Elementary School.

Personal: Missy and her husband, Steve, live in Twelve Mile, IN. Their oldest son, Trey, is 23. Trey is a Staff Sergeant in the United States Air Force. He and his wife, Megan, are currently stationed in Japan. Steve and Missy also have 3 daughters - Brianna (21), Kaylyn (19) and Stevanna (15). Missy loves spending time with her family and friends. She enjoys basking in God’s creation (watching sunsets, changing of leaves, flowers blooming etc), cooking, making jewelry and listening to music. She is a member of EastPointe Bible Church where she sings on the praise team and is a mentor/counselor for women in the church and community.

Favorite Quote

"Do everything for the glory of God." - 1 Corinthians 10:31

Missy Young

Personal Line Customer Service Agent
Krysta Schanlaub

Krysta Schanlaub

Personal Line Customer Service Agent

Direct: (574) 223-0667
States Licensed In: IN

Professional: Krysta began working with Smith Sawyer Smith at the Rochester location in March of 2019. She started out as the Claims Specialist then transitioned into doing work for the Personal Lines Teams before transferring to the Peru location last fall where she now works part time. While in the Peru location, Krysta is helping to service Personal Lines and help with the transition in that office.

Personal: Most of Krysta’s time is spent working for a local agency that provides services to Special Needs children and adults. This is something that she has always been very passionate about. Krysta is also highly active in Special Needs Camps in the local area that include Camp-We-Can and Camp Reyoad, as well as volunteering at Special Olympics for Cass, Fulton, and Miami County for the last 8 years. At Camp-We Can, Krysta is on the Board of Directors and is also a Head Counselor. he has been a part of that camp for almost 10 years. As for Camp Reyoad, she has been volunteering since the summer of 2017 and has found that it takes a team, not just one person, to do what they do. If she is not working at SSS or caretaking, you can find her on a sideline for football and basketball taking pictures.

Favorite Quote

"Life starts all over again when it gets crisp in the fall." - F. Scott Fitzgerald

Krysta Schanlaub

Personal Line Customer Service Agent

Southfield Office


Ruaa Chemali

Ruaa Chemali

Southfield Office Leader/Independent Agent

Direct: (313) 312-3320
States Licensed In: MI

Professional: I specialize in Auto and Home Insurance sales, as well as Commercial and Workers Compensation insurance sales. I have a Michigan Agent license to sell and market personal and commercial lines of insurance products. For the last five years, I have built a huge Personal Lines book of business and increased revenue and sales up to $5 million for our agency. I consider myself to have very distinctive selling technique. I build a special relationship with each and every client that walks through the door and feel responsible and dedicated to each of my customers and their individual needs. I have been in the insurance field since my teenage years, and I feel like this field has implemented me the finest, most suitable, and advisable experience to carry on for my future goals and dreams. I obtained a Bachelor’s degree in Biology and a minor in Business Management from the University of Michigan.

Personal: I love taking spontaneous trips including road trips on weekends. I love being active and grew up as a track runner. I’m very family oriented as I grew up with 6 sisters and one brother. I come from a highly educated and entrepreneurial family where my dad was a mechanical engineer and owned three private schools. I grew up with my mom being a principal, my principal! Three members of my family are engineers where one of my sisters is a dentist and two others are business owners. My sisters are my best friends and I enjoy coming home to them. I absolutely love spending my weekends volunteering at nonprofit clinics and organizations. Spending my Saturday mornings at the clinic helping under covered people are the highlight of my day. We rise by lifting others, and I will continue to believe in this for the rest of my career.

Favorite Quote

"We rise by lifting each other."

Ruaa Chemali

Southfield Office Leader/Independent Agent
Zeinab Haidar

Zeinab Haidar

Commercial Line Customer Service Agent

Direct: (248) 200-5052
States Licensed In: MI

Favorite Quote

"Don’t Judge each day by the harvest you reap, but by the seeds that you plant." - Robert Louis Stevenson

Zeinab Haidar

Commercial Line Customer Service Agent
Zahraa Awada

Zahraa Awada

Commercial Line Customer Service Agent

Bio coming soon.

Zahraa Awada

Commercial Line Customer Service Agent

DeMulling & Slama Insurance Office


Brett Slama

Brett Slama

Indianapolis Office Leader/Insurance Portfolio Advisor

Direct:
(317) 740-0356 office
(317) 440-1260 mobile
States Licensed In: All 50 States and US Territories

Professional: Brett earned his Bachelors of Science from Butler University in Business Administration and Marketing. Brett was an All-Pioneer League performer for Butler University's Football team and was awarded the team’s Bulldog Tenacity Award in 2000. Brett's career path began in sports marketing, where he represented properties and teams in the Indy Racing League, NASCAR, and The National Basketball Association. Brett left the sports and entertainment industry for the insurance and risk management industry in 2005, where he has worked as a producer and underwriter.

Brett's insurance career began with Liberty Mutual Insurance, where he was an award-winning personal lines producer for the state of Indiana and The Midwest Region. Brett transitioned from the personal lines industry to the commercial insurance industry as both an independent agent and direct writer for national programs within the Retail Hardware Industry, Real Estate, and Habitational Industry, Advanced Manufacturing, Wood Products Manufacturing and represented a variety of trade association programs for traditional retail businesses.

Brett started with Smith Sawyer & Smith as the Midwest Region’s Vice President of Sales and Development, where he assisted in the expansion of the Smith Sawyer & Smith brand, in opening offices in New York, California, Pennsylvania and Indianapolis. Brett now serves as the operating partner for DeMulling and Slama Insurance, which is a member agency of Smith Sawyer & Smith. Brett's focus lies in growing the office through new business production and retention, as well as the daily office management duties within the growing staff and national program administration.

Personal: Brett is a passionate supporter of Butler University Athletics as well as an avid golfer and traveler. As a native son to Zionsville and Carmel, Brett has volunteered within a variety of non-profit groups in Indianapolis and enjoys giving back to his community. Brett and his wife (Ellen) live in Carmel, Indiana where they remain active with their family and friends.

Favorite Quote

"Great things are not done by one person. They’re done by a team of people." – Steve Jobs

Brett Slama

Indianapolis Office Leader/Insurance Portfolio Advisor
Nichole Smith

Nichole Smith

Commercial Line Customer Service Agent

Direct: (313) 740-0336
States Licensed In: IN

Professional: Nichole started out her career as a small business entrepentuer and after 20 years then decided on a new career path in to real estate. After 4 years as a team closing manager with Keller Williams Indy Metro West she now has taken on her new role as DeMulling and Slama's personal lines account manager. Both of her previous careers have been very useful in transitioning over to the insurance industry. Client satisfaction and building relationships is her #1 priority.

Personal: Nichole enjoys spending time with her husband of 26 years and their 2 cocker spaniel kids, Tehuti and Luxora. She is the Director of the Miss Fall Festival Pageant through the Miss America Organization and currently holds the title of Mrs. Hendricks County in the Mrs. Indiana For America Pageant. She is very involved in her commmunity with various organizations and has started her own resouce program Be A Helper, Volunteer.

Favorite Quote

"Have courage and be kind."

Nichole Smith

Commercial Line Customer Service Agent
Rick DeMulling

Rick DeMulling

Insurance Portfolio Advisor

Direct: (313) 625-5001
States Licensed In: IN

Professional: Rick grew up in the small town of Cheney, Washington. He was blessed to have had the opportunity to play football for the University of Idaho and then drafted into the NFL as an offensive lineman. He played in the NFL seven seasons for the Indianapolis Colts, Detroit Lions, and Washington Redskins. He provided protection for the likes of Peyton Manning among many other amazing athletes throughout his career. After retiring from the game that gave him so much, he began his life after football in the insurance and real estate industry as an Insurance Agent, Realtor/Investor and Brokerage Owner. Rick has found his home with the Smith Sawyer Smith Agency after being drawn to insurance because he truly feels like he is protecting his clients' interests much like he did for QB's in the NFL.

Personal: Rick and his wife, Danielle, spend a lot of their time chasing three amazing and energetic kids, Corinth, Jeremiah, and Grace. He is still connected to the game he loves by coaching at Traders Point Christion Academy. If he is lucky enough to slip away for a few hours you might find him trying to squeeze a round or two of golf when the weather is warm.

Favorite Quote

"Consider it pure joy, my brothers and sisters, whenever you face trials of many kins, because you know that the testing of you faith produces perseverance.!" - James 1:2-3

Rick DeMulling

Insurance Portfolio Advisor

ATB Insurance Office


Ali Beydoun

Ali Beydoun

Dearborn Office Leader/Insurance Portfolio Advisor

Bio coming soon.

Ali Beydoun

Dearborn Office Leader/Insurance Portfolio Advisor
Bushra Saheb

Bushra Saheb

Personal Line Customer Service Agent

Bio coming soon.

Bushra Saheb

Personal Line Customer Service Agent
Elaine Baydoun

Elaine Baydoun

Customer Service Agent

Bio coming soon.

Elaine Baydoun

Customer Service Agent
Zainub Beydoun

Zainub Beydoun

Personal Line Customer Service Agent

Bio coming soon.

Zainub Beydoun

Personal Line Customer Service Agent
Zeina Hammoud

Zeina Hammoud

Personal Line Customer Service Agent

Bio coming soon.

Zeina Hammoud

Personal Line Customer Service Agent

Independent Regions Team


Rick Schmitt

Eric L. Rudy

West Coast Insurance Portfolio Advisor

Direct: (916) 755-1281 (24/7)
States Licensed In: CA, NV, OR, WA, AR, UT, WY, AZ, AZ, MT, ID, TX, HI
Office Location: California

Professional: Eric began his insurance career after spending 11 years working for a Commercial Concrete Contractor in the Bay Area. He first received his California Property & Casualty Insurance License and Life & Health Insurance License in May of 1992. He immediately opened E.L. Rudy Farmers Insurance Agency in Sonoma, CA and grew it from zero policies to just over 3,000 in a 12-year time period.

Eric realized the insurance industry was changing drastically and was convinced that representing just one insurance company, like Farmers Insurance, was not beneficial for either him or more importantly for his clients. Therefore, he sold his agency back to Farmers Insurance and moved on to representing Insurance Brokers who offered hundreds of insurance companies to their clients.

Personal: Eric and his family reside in Northern California. He stays very busy and involved with their 2 beautiful daughters Briana and Shae. They are 26 and 20 years old. He is also a certified "KAPAP Orange Belt" in defensive tactics, hand-to-hand combat and self-defense by the International KAPAP Association.

Favorite Quote

"Every day, in every way, I want to be better than the day before!"

Eric L. Rudy

West Coast Insurance Portfolio Advisor
Greg W. Cooper

Greg W. Cooper

Eastern Region Insurance Portfolio Advisor

Direct: (518) 707-6000
States Licensed In: NY, CT, MA, NJ, VT, NH, RI, ME
Office Location: New York

Professional: Greg began his insurance career interning at a local Independent Insurance Agency while at college (1998-2002). He first received his New York Property & Casualty Insurance License and Life & Health Insurance License in May of 2002. He received incredible mentorship and training while successfully growing his clientele for 6 years. He then focused on a specific group of Hardware Stores, Building Material Dealers, Lumberyards, and Rental Centers (True Value, Do it Best, and Ace) with a Captive program. In those 8 years, Greg grew his client base from 65 store owners to over 200, while maintaining one of the highest customer retention levels of the Agency.

Greg realized the insurance industry was changing drastically and was convinced that representing just one insurance company, was not beneficial for either him or more importantly for his clients. Therefore, he left the Captive side of the Insurance Industry and moved on to representing Insurance Brokers who offer hundreds of insurance companies to their clients. Greg remains fully dedicated to the Industries he has become an expert in and is one of the largest Insurance providers to Hardware stores in the Northeast.

Personal: Greg and his wife reside in upstate New York along with their 3 children. They also have a family business geared to helping others succeed in the network marketing space.

Favorite Quote

"There is only one success- to be able to spend your life in your own way."

Greg W. Cooper

Eastern Region Insurance Portfolio Advisor
Addie Wood

Addie Wood

Central Indiana Region Insurance Portfolio Advisor

Direct: (317) 431-0181
States Licensed In: IN
Office Location: Indiana

Professional: Addie was born into the family agency and represents the fourth generation in The Smith Sawyer Smith Agency. She obtained her undergraduate degree in Human Services from The George Washington University in Washington, DC and began her insurance career in 2002. She pioneered the agency’s first satellite location in Fishers, Indiana. Addie earned her Certified Insurance Counselor (CIC) designation in 2003 and became actively involved with the Independent Insurance Agents of Indiana (IIAI) serving as Chair for the Young Agents Committee and then serving as an at-large member on the IIAI state board.

In an effort to differentiate herself from her competitors, while working full-time, Addie began law school in 2010 knowing that an insurance professional, that is also an attorney, would set her apart and bring added value to her clients. Addie received her Juris Doctorate degree from IU McKinney School of Law in 2014.

As an owner of the agency, with her name on the door, she is committed to maintaining the legacy and reputation that her grandfather, uncles, cousins and dad have worked so hard to establish. Addie loves working with her dad (Mart Smith) and she strives to represent the agency and be the type of professional that makes him proud.

Personal: Addie and her family reside in Westfield, Indiana. Between competitive cheer, football, baseball and whatever other activities they are involved in, she stays very busy with her three children, Carson, Ellie and Hudson. Whenever she can, she and her husband Andy, love to go to concerts, drink wine, go to baseball games with the goal of seeing a game in every MLB stadium, and travel as often as possible. Life experiences are what have defined and shaped her into the person she is today, and she is trying to do the same for her children. She also is very passionate about helping abused and neglected children and has been a GAL/CASA since 2013 in which she advocates for the best interest of children in court.

Favorite Quote

"Life is short, Live it well!"

Addie Wood

Central Indiana Region Insurance Portfolio Advisor
Angel Balsley

Angel Balsley

Northern Indiana Region Insurance Portfolio Advisor

Direct: (574) 540-6127 (24/7)
States Licensed In: IN, MI
Office Location: Rochester, IN

Professional: Angel began her insurance career in 2007 with life and supplemental health products. In 2008, she received her Property and Casualty Insurance License. Growing up on a dairy farm in northern Indiana, her initial passion was farm and ag insurance. This quickly evolved to include a focus on Commercial Insurance with a special interest in the printing industry. Angel is committed to creating an individual risk management program that fits each client’s needs.

Personal: Angel and her family reside in Rochester, Indiana. She and Joel stay busy with their 3 children, Karzdon, 17, Izabella, 14, and Ava, 6. All three children are actively involved in sports while Karzdon and Belle are also 4-H members showing cattle and swine at the local and state level.

Favorite Quote

"Today is another day to get better."

Angel Balsley

Northern Indiana Region Insurance Portfolio Advisor
Jennie Glazar

Jennie Glazar

Commercial Line Customer Service Agent

Bio coming soon.

Jennie Glazar

Commercial Line Customer Service Agent
The Smith Sawyer Smith Agency

The Smith Sawyer Smith Agency, LLC

 

729 Main Street
Rochester, IN 46975